2nd Floor, Block D, Sameer Business Park, Mombasa Road, Kenya
Apr 10, 2017
Job Posting Date:
Apr 06, 2017
JOB DESCRIPTION: GENERAL ASSISTANT
MAIN DUTIES AND RESPONSIBILITIES
The major responsibility of a retail General Assistant is to ensure that the store's customers are satisfied and remain loyal by:-
Interacting with them and practicing the guest principle.
Offering friendly and helpful service and ensuring that customer complaints are solved promptly and appropriately
Adopting a proactive approach when dealing with customers.
Giving customers information about features quality and availability of different products.
Helping customers to locate products they are looking for in the shop and different sections within the store
Advising customers of information relating to their purchase, such as its promotion offer or how to look after it.
Ensuring that clean shopping baskets are available for customers.
Always being available and at the customers’ service.
Ensuring that all stock are on display to avoid out-of-stock.
Ensuring product quality assurance that meets the brand set standards.
Ensuring that there are no expiries on all products and they are fresh with no damages.
Ensuring that all stock and shelves are always clean and the display is neat.
Ensuring availability on the floor during traffic /rush hour.
Ensure that losses are minimized and Ensure all purchases have been scanned
Any other duty that may be assigned by the management.
Note: If you suspect this position is a scam, do not hesitate to let us know! Kindly note that any reports regarding a given employer or job posting should be valid and not based on hunch or witch hunt. You will be held responsible should you not back up the informatio given."
Our labour outsource services are timely to help you with every aspect of recruiting, retaining and managing both your skilled and unskilled workforce no matter what industry you’re in, retail or industrial. Our aim is to keep abreast with new methods to sustain the global retail standards. In turn our staff base that is outsourced has grown from 100 staffs in 2012 to over 500 staff to date.