General Assistant

http://rms.co.ke/company/rms-1487799892
RMS
Nairobi  -  Kenya
6 Current Jobs Openings

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2nd Floor, Block D, Sameer Business Park, Mombasa Road, Kenya
Job Detail
  • Industry:
    Retail
  • Total Positions:
    20
  • Job Type:
    Full Time
  • Salary:
    16000-20000
  • Job Location:
    Nairobi, Kenya
  • Minimum Education:
    Certificate
  • Minimum Experience:
    1 Year
  • Apply By:
    Apr 10, 2017
  • Job Posting Date:
    Apr 06, 2017
Job Description

JOB DESCRIPTION: GENERAL ASSISTANT 
MAIN DUTIES AND RESPONSIBILITIES
Customer Service
The major responsibility of a retail General Assistant is to ensure that the store's customers are satisfied and remain loyal by:-
 
Interacting with them and practicing the guest principle.
Offering friendly and helpful service and ensuring that customer complaints are solved promptly and appropriately
Adopting a proactive approach when dealing with customers.
Giving customers information about features quality and availability of different products.
Helping customers to locate products they are looking for in the shop and different sections within the store
Advising customers of information relating to their purchase, such as its promotion offer or how to look after it.
Ensuring that clean shopping baskets are available for customers.
Always being available and at the customers’ service.
Ensuring that all stock are on display to avoid out-of-stock.
Ensuring product quality assurance that meets the brand set standards.
Ensuring that there are no expiries on all products and they are fresh with no damages.
Ensuring that all stock and shelves are always clean and the display is neat.
Ensuring availability on the floor during traffic /rush hour.
 Ensure that losses are minimized and Ensure all purchases have been scanned
Any other duty that may be assigned by the management.

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GALLERY
 
 
Kenya jobs website

Our labour outsource services are timely to help you with every aspect of recruiting, retaining and managing both your skilled and unskilled workforce no matter what industry you’re in, retail or industrial. Our aim is to keep abreast with new methods to sustain the global retail standards. In turn our staff base that is outsourced has grown from 100 staffs in 2012 to over 500 staff to date.